WELCOME TO ALLIANCE SURAKSHA

THIS LEGAL AGREEMENT BETWEEN YOU AND ALLIANCE BROADBAND SERVICES PRIVATE LIMITED (hereinafter referred to as “ABSPL”) GOVERNS YOUR USE OF WIFI-CCTV CAMERA SERVICES, CLOUD STORAGE SERVICES, HARDWARE AND SOFTWARE SERVICES INCLUDING SERVICES RENDERED THROUGH WEBSITES AND MOBILE APPLICATION FOR ALLIANCE SURAKSHA (COLLECTIVELY REFERRED TO AS THE “SERVICES”). IT IS IMPORTANT THAT YOU READ AND UNDERSTAND THE IMPLICATIONS OF THE FOLLOWING TERMS. BY CLICKING “I AGREE”, YOU ARE AGREEING THAT THESE TERMS, CONDITIONS AND STIPULATIONS WILL APPLY TO YOU FOR USING ANY OR ALL THE SERVICES RENDERED BY ABSPL UNDER ALLIANCE SURAKSHA.

ABSPL and their affiliates (“ABSPL”, “we”, “our”, “us”) are committed to protecting the privacy, confidentiality and security of your personal information by complying with applicable laws in India, and we are equally committed in ensuring that all our employees and agents uphold these obligations.

This Privacy Policy ensures your personal information is protected at all material times to the best of our ability. It also applies to any personal information we collect from the operation and use of Products and Services connected to our Alliance Suraksha Services.

Our Services offered may include (1) online services accessible through www.alliancebroadband.co.in and all associated sites connected with the former, excluding any third party sites; (2) software applications that can be downloaded to a mobile device or computer, including but not limited to this Application; and (3) All other services that are available and/or made available in the future on our websites and mobile application.

You are required to provide us with all authentic and correct information as required and specified in the online form on our Website/Mobile Application to register and avail our services.

You are advised to thoroughly read this Privacy Policy and the terms and conditions contained hereunder before clicking on the box and accepting the terms & conditions contained herein for using our services.

Our Services shall be maintained by third parties and that are not under our control or maintained by us. This Privacy Policy does not apply to how third party may collect, use, disclose or retain information. However, in the event of any data theft or misconduct on the part of such Third Party, we cannot be held responsible by any user or any other person claiming through or under the user any point of time. We may modify this Privacy Policy from time to time for protecting the privacy and for safe guarding your interests. We shall make such current updated version available on our website and Mobile application from time to time. If we make material changes to this Privacy Policy, we shall make public notification on our official Website or Mobile Application of any such changes. By using Our Services and Products, you are deemed to have read, acknowledged and accepted all the provisions stated here in this Privacy Policy, including any changes we may make from time to time. In order to comply with applicable laws, including local data protection law as may be amended from time to time, we may specifically seek prior express consent to the particular processing of personal information. Furthermore, we are committed to protecting the privacy, confidentiality and security of your personal information by complying with applicable laws, and we are equally committed is ensuring that all our employees and agents uphold these obligations.

Service Description

ABSPL, in collaboration with a third-party service provider, provides a comprehensive Alliance Suraksha service integrated with its Broadband Internet plans. This service empowers users to remotely access, monitor, and manage their surveillance systems over the internet. The integration aims to enhance the functionality and accessibility of traditional surveillance systems.

Account Registration

In order to use the Services, you are required to sign up and create an account. To sign up for an account, you represent and warrant that: (a) all required registration information you submit must be true and correct; and (b) you shall maintain the accuracy of such information at all material times. You shall be responsible for safe keeping and preserving your password and other vital account details of your profile at all material times.

Privacy and Data Security

Users' privacy is of utmost importance to us and we shall make all arrangement to protect and preserve their data through our third party service providers at all material time for the benefit of our users. It outlines the measures taken to ensure the security and confidentiality of user information, emphasizing the commitment to safeguarding user privacy.

The collection and utilization of personal information are governed by our Privacy Policy.

However, the data stored in the cloud storage of our third party vendors shall be end to end encrypted and in the event of loss of such data users cannot hold us liable.

Further However, users may hold third party liable in terms of their Privacy Policy as the Third Party shall be guided by their own policy.

Violation of Security Systems

You are prohibited from using any form of malicious software to compromise the security of the Data & Services. In the event of such activity is noticed the User’s account shall be blocked permanently including the user’s IP Address or Addresses available with us. We shall also be constrained to take all necessary legal action, both civil and criminal against such person or persons.

Data Ownership

Users shall at all material times have ownership over the data generated in their surveillance systems. ABSPL and its third-party service provider are granted limited access to the data strictly for enhancement of services to be provided to the users from time to time. This clause reinforces the user's control and ownership over their surveillance data and keeping the data end to end encrypted.

HOW WE USE YOUR INFORMATION

We use your personal information to operate, provide, develop, and improve the products and services that we offer our products. These purposes include:

• Provide, troubleshoot, and improve our Products and Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of our Products and Services.
• Provide voice, image, and camera services. When you use our voice, image, and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.
• Comply with legal obligations. In certain cases, we collect and use your personal information to comply with the applicable laws prevailing in the Union of India.
• Communicate with you. We use your personal information to communicate with you in relation to our Products and Services via different channels.
• Marketing. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
• Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, ABSPL, and others.

We only process your personal data for the purposes of providing Products and Services in compliance with applicable laws, as may be amended from time to time.

We will not use your information for automated decision-making or any other similar cause.

WHAT ABOUT COOKIES AND OTHER IDENTIFIERS

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data that we store on your web browser or device, identifiers associated with your device and other software, are used for similar purposes. In this policy, we refer to all of these technologies as “cookies”. We use cookies to distinguish you from other users. This helps us deliver a better and more personalized service when you use our Products and Services. It also allows us to improve our Products and Services by enabling us to:

• estimate our audience size and usage patterns;
• store your preferences so we may customize our Products and Services according to your individual interests;
• speed up your searches;
• recognize you when you return;
• keep your account, data, and our Products and Services safe and secure;
• promote the products or services to you that you may be interested in; and
• measure the performance of cooperating third-party sellers.

You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting, certain parts of our services may become inaccessible and certain features may not work in the manner they are designed to work. Unless you make specific changes in your settings to block cookies, our system will issue them.

HOW WE SHARE YOUR INFORMATION

We may share your personal information internally and externally with our third party Partners providing us all support to store cloud data including other support to provide services only on a need-to-know basis. While sharing personal information, we implement appropriate checks and controls to confirm that the information can be shared in accordance with applicable laws including preserving the rights of our users.

1. With Our Authorized Partners: We may share your information with our authorized partners. We share information with our authorized partners to
   • promote safety, security, and integrity and comply with applicable laws;
   • personalize offers, ads, and other sponsored or commercial content;
   • develop and provide features and integrations;
   • understand how customers use and interact with our Products and Services.
2. Service Providers: To assist in our business operations to provide better and improved Products and Services (e.g., for software maintenance services, advertising serving technologies, e-mail services, delivery services, database management services, web analytics, and other services), we may share your information with such service provider only.
3. Other Entities with Your Consent: You may choose to integrate certain third-party services with our Services. By doing so, you authorize us to transmit your personal information to third parties when you choose to integrate their services with our Services. Information collected by such third-party services is subject to their own terms and policies, all of which you should carefully and diligently reviewed by you. Under no circumstances, we can be held responsible for any default on their part.
4. Change of Control: We may be required to share your information as part of a merger, acquisition, asset sale, asset purchase, financing, bankruptcy, or other change of control.
5. Responding to Legal Requests: We may share information where we have a good faith belief that such disclosure is necessary to (a) comply with an applicable law or legal process or (b) respond to actual or potential complaints or legal claims, like search warrants, court orders, production orders, or subpoenas. These requests come from third parties such as civil litigants, law enforcement, and other government authorities. Or (c) where otherwise necessary to protect our rights, interests, and/or property (including, without limitation, to enforce our agreements), or the rights, interests, and/or property of our agents, independent contractors, customers, and others.

Service Availability

We shall makes every effort to ensure uninterrupted access to our service. However, users are informed that continuous availability is not guaranteed. The service may be temporarily suspended for maintenance or other reasons, and users are encouraged to plan accordingly to mitigate potential disruptions.

Children's Privacy

We do not intend that any portion of our Services will be accessed or used by children under the age of 18, or equivalent minimum age in the relevant jurisdiction and such use is prohibited. Our Services are designed and intended for adult’s supervision. By using our Services, you represent that you are at least 18 years old, or above the equivalent minimum age in the relevant jurisdiction in order to create an account and use our services. In the event of any user is under the age of 18 and the same is brought to our knowledge, we shall upon verification of such information shall suspend the account. If you are a parent or guardian of a child under the age of 18, or equivalent minimum age in the relevant jurisdiction and believe he or she has disclosed personal information to us, please contact us by email at abspl@alliancebroadband.co.in. A parent or guardian of a child under the age of 18 or equivalent minimum age in the relevant jurisdiction may review and request deletion of such child's personal information as well as prohibit the use thereof.

Cloud Storage

The Alliance Suraksha Wi-Fi CCTV Camera Service may offer cloud storage for storing data of its user for a specified time as per the plan opted by the user from time to time which shall be managed by secured third party partner of us.

User Accountability

Users are responsible for the compatibility of their devices and networks with our service. We shall not be responsible for any technical issues, interruptions, or failures arising from incompatible hardware, software, or network configurations of the User's end. This clause underscores user responsibility for ensuring that their devices and networks meet the necessary requirements for optimal service performance.

Your Acceptance

These Terms of Use (the "Terms") are a binding contract between you and ABSPL (the “Agreement”). If you do not agree to and accept all of the Terms, you do not have the right to use the Services and should cease using them immediately. By using the Services in any way, you agree to the Terms. The terms shall remain in effect as long as you use the Services. The Terms also include Our Privacy Policy.

Prohibited Activities

Users are explicitly prohibited from engaging in any illegal or unauthorized activities while using our services. This includes, but is not limited to, attempting to access restricted areas, violating privacy rights, and distributing malicious content. This clause sets clear boundaries to ensure the lawful and ethical use of our services.

No Agency Relationship

Nothing in these terms creates a partnership, joint venture, employment, or agency relationship between the user and ABSPL. Users do not have the authority to bind or represent ABSPL in any way. This clarifies the nature of the relationship between users and ABSPL, emphasizing that users do not establish a partnership, joint venture, employment, or agency relationship through these terms.

Modifications to Terms

Please note that these Terms may be revised and reissued, prospectively, by posting updated terms on this website www.alliancebroadband.co.in. You consent and agree to receive notices of updates of these Terms through our posting of updated Terms on this website. You should visit this page regularly to review the current terms. ABSPL may provide notifications to you as required by law or for marketing or other purposes via email (to the email address you provide our Services), or by posting of such notice on the Site(s). ABSPL is not responsible for any automatic filtering you or your network provider may apply to email notifications. ABSPL recommends that you add https://alliancebroadband.co.in/security-cameras URLs to your email address book to help ensure you receive notifications from ABSPL. Your continued use of the Services will be deemed as irrevocable acceptance of any updates to these Terms.

Representations and Warranties

You represent and warrant that you are of legal age to enter into a binding contract. If not, you represent and warrant that you have acquired parental consent and that they have read and agreed to these Terms on your behalf. If you're using the Services on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on their behalf and bind them to these Terms. You may only use the Services for your personal, non-commercial use. Your use must comply with all laws that apply to you. You may not use these Services if applicable laws prohibit such use. We may prevent or suspend your access to the Services if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.

Legal Capacity

The Services are directed to a general audience for adults. We will assume (and by using the Services you warrant that) you have legal capacity to enter into these Terms (i.e., that you are of sufficient age and mental capacity and are otherwise entitled to be legally bound in contract). If you are using the Services on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on their behalf and bind them to these Terms. You may only use the Services for your personal, non-commercial use. Your use must comply with all laws that apply to you. You may not use these Services if applicable laws prohibit such use.

Disputes

If any dispute arises between ABSPL and the users in connection with or arising out of the services as stated herein, the dispute shall be referred to an Arbitration under the Arbitration and Conciliation Act, 1996 and as amended from time to time to be adjudicated by a Sole Arbitrator appointed by ABSPL. The place of Arbitration shall be at Kolkata and the official language of the proceeding shall be in English and the final Award passed in the said proceeding shall be binding on the parties.

The Civil Courts at Kolkata having territorial and pecuniary Jurisdiction in connection with or arising out of any claims made under the terms and conditions stated herein shall have exclusive Jurisdiction.

Intellectual Property

You acknowledge that all intellectual property rights, including without limitation patents, copyrights, trademarks, trade secrets and all other proprietary rights, in the Products, Product Software, and Services (i.e., the Sites, Web Apps, and Mobile Apps) are owned by ABSPL or its affiliates, licensors, or suppliers (collectively, the “IP Rights”). Your possession, access, and use of the Products, Product Software, and Services do not transfer to you or any third party any rights, title, or interest in or to such IP Rights. ABSPL and its affiliates and licensors and suppliers reserve all rights not granted in these Terms. Moreover, other than with respect to User Contents (defined below), ABSPL retains full and complete title to all content on the Services, including any downloadable software and all data that accompanies it.

Force Majure

Neither Party shall be responsible for failure due to an impeding "Force Majeure Event", provided that the subjected Party: (i) has promptly notified of the circumstances which may result in failure to perform its obligations; (ii) could not have avoided the effect of the Force Majeure Event by taking precautions.

Either party shall also not be liable for, or will be considered to be in breach of or default under this agreement on account of any delay or failure to perform as may be required under this agreement as a result of any causes or conditions that are beyond such reasonable diligence in the event of any Force Majure Event and the affected party herein without any delay make all attempts to notify the other party in writing and shall use commercially reasonable efforts to minimize the impact of such Force Majure Event.

Investigations

ABSPL reserves the right to investigate suspected violations of these Terms, including without limitation, any violation arising from any submission, posting or emails you make or send to any Forum. ABSPL may seek to gather information from the user who is suspected of violating these Terms and from any other user. ABSPL may suspend any users whose conduct or postings are under investigation and may remove such material from its servers as it deems appropriate and without notice. If ABSPL believes, in its sole discretion, that a violation of these Terms has occurred, it may edit or modify any submission, posting or emails, remove the material permanently, cancel postings, warn users, suspend users and passwords, terminate accounts, or take other corrective action it deems appropriate. ABSPL will fully cooperate with any law enforcement authorities or court order requesting or directing ABSPL to disclose the identity of anyone posting any emails, or publishing or otherwise making available any materials that are believed to violate these Terms.

Warranty Disclaimer

YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. EXCEPT AS PROVIDED BY THE WARRANTIES THAT MAY ACCOMPANY CERTAIN ABSPL PRODUCTS, THE SERVICES AND ALL THE MATERIALS, INFORMATION, WEBSITES, SOFTWARE, FACILITIES, SERVICES AND OTHER CONTENT RELATED TO THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, THE ABSPL GROUP DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE ABSPL GROUP DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SERVICES WILL BE AVAILABLE, UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE ABSPL GROUP DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIAL, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT OF THE SERVICES OR ANY WEBSITES LINKED TO THE SERVICES IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, ABILITY TO MEET YOUR REQUIREMENTS OR OTHERWISE. THE ABSPL GROUP MAKES NO WARRANTIES THAT YOUR USE OF THE MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT OF THE SERVICES OR ANY WEBSITE WILL NOT INFRINGE THE RIGHTS OF OTHERS AND ABSPL GROUP ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT OF THE SERVICES OR ANY OTHER WEBSITE.

ANY FORM OF ILLEGAL ACTIVITY CAUSED BY ANY HACKER OR OTHERWISE SHALL NOT MAKE ABSPL GROUP LIABLE IN ANY MANNER.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnity

You agree to indemnify and hold us and our affiliates, officers, agents, employees, and partners harmless for and against any and all claims, liabilities, damages (actual and consequential), losses, and expenses (including legal fees) arising from or in any way related to any third-party claims relating to (a) your use of the Services (including any actions taken by a third-party using your account), and (b) your violation of these Terms. In the event of such a claim, suit, or action ("Claim"), we will provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).

Termination

You are free to stop using the Services at any time. You understand and agree that we may or may not delete your User Content in the event that you stop using the Services. At any time, ABSPL may (a) suspend or terminate your rights to access or use the Services if ABSPL in good faith believes that you have used the Services in violation of these Terms, including any incorporated guidelines, terms, or rules. If you transfer a Product to a new owner, your right to use the Services with respect to that Product automatically terminates. The new owner will have no right to use the Product or Services under your account and will need to register for a separate account with ABSPL unless the new owner already has an account with ABSPL that can be connected to that Product or Service.

In the event that we choose to terminate your account, we will try to provide advance notice to you prior to termination so that you are able to retrieve any important User Content stored in your account. You understand and agree that we may provide no advanced notice for any reason, but usually because it would be impractical, illegal, not in the interest of someone's safety or security, or otherwise harmful to the rights or property of ABSPL.

Changes of Services

The Services may change over time, as we improve them. At any time, we may temporarily or permanently modify, suspend, discontinue, or restrict access to all or part of the Services and/or any related software, facilities, and services, with or without notice and/or to establish general guidelines and limitations on their use. Some such changes to the Services may render certain hardware devices, third-party services, configurations, or software setups inoperable. We may make such changes at our sole discretion and with or without notice.

Updates

We may from time to time in its sole discretion develop and provide updates to its Services and/or Product Software, which may include upgrades, bug fixes, patches, other error corrections, security fixes and/or new features (collectively, including related documentation, if any, “Updates”). Updates may also modify or delete in their entirety certain features and functionality. You agree that we have no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on your device settings, when your device is connected to the internet either: a) the Services will automatically download and install all available Updates; or b) you may receive notice of or be prompted to download and install available Updates. You shall promptly download and install all Updates and acknowledge and agree that the Services or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the Services and be subject to all terms and conditions of these Terms.

Updates to the Product Software may be automatically installed without providing any additional notices or receiving any additional consent. You consent to such automatic updates. If you do not want such automatic Updates, your remedy is to terminate your account and to stop using the Product Software and applicable Products. If you do not terminate a previously created account, you will receive Updates automatically.

Limitations of Services and Product Software

You acknowledge and agree that Services and Product Software are not intended to be 100% reliable or available 24 hours a day, 7 days a week. The Services/Product Software may be suspended temporarily without notice for security reasons, system failure, maintenance and repair, updates, or other circumstances. You agree that you will not be entitled to any refund or rebate for such suspensions. ABSPL does not offer any specific uptime guarantee for the Services/Product' Software.

BY ACCEPTING THESE TERMS, YOU WAIVE AND HOLD HARMLESS ALL MEMBERS OF THE ABSPL GROUP FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY MEMBER OF THE ABSPL GROUP DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER A MEMBER OF THE ABSPL GROUP OR LAW ENFORCEMENT AUTHORITIES.

Back to Terms and Conditions